METRONOVAIC Money Back Guarantee Policy

At METRONOVAIC, we are committed to ensuring that our customers are completely satisfied with their purchases. While we strive to deliver products of the highest quality, we understand that sometimes things may not meet your expectations. That's why we offer a Money Back Guarantee on all our products, so you can shop with confidence.

Eligibility for Refund

• The product must be returned within 30 days of receipt.
• The product must be in its original packaging and unused condition.
• A valid proof of purchase must be provided.

Refund Process

1. Contact our customer service team at [email protected] to initiate the refund process.
2. Provide the order number and reason for the return.
3. Our team will guide you through the return process and provide a return authorization number.
4. Once the returned product is received and inspected, a refund will be issued to your original payment method within 10 business days.

Exclusions

Please note that our Money Back Guarantee does not apply to:

• Gift cards or promotional items.
• Products marked as final sale.
• Any product damaged through misuse or improper handling.

Contact Us

If you have any questions or concerns regarding our Money Back Guarantee, please do not hesitate to reach out to us. You can contact our customer service team at [email protected] or call us at (555) 123-4567.

Thank you for choosing METRONOVAIC. Your satisfaction is our priority.